How to identify

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Government agencies communicate via .gov.sg websites (e.g. go.gov.sg/open).Trusted websites

Secure websites use HTTPS

Look for a lock () or https:// as an added precaution. Share sensitive information only on official, secure websites.

From 1 July 2026, SGDI will only list contact details of senior personnel to reduce the risk of Government Official Impersonation Scams (GOIS). For enquiries, please contact the relevant agency via the Quality Service Manager’s (QSM) email or feedback form.

Government officials will never ask you to transfer money over a call. Always confirm the identity of the officer by contacting the agency directly through its corporate email or phone number, before disclosing any personal details.

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John Doe

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Community Centre

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Director

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John Doe Community Centre Director 64781234

NATIONAL LIBRARY BOARD
CORPORATE COMMUNICATIONS DIVISION

For public feedback and enquiries, you can contact:

Quality Service Manager (QSM)

NLB

qsm@nlb.gov.sg

Feedback form: https://go.gov.sg/nlb-form-feedback

Director, Corporate Communications Division
Ms Mazlena Bte Ahmad Mazlan
69923466
Mazlena_MAZLAN@nlb.gov.sg

Departments/Divisions

Corporate Communications

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NATIONAL LIBRARY BOARDCORPORATE COMMUNICATIONS DIVISION

NATIONAL LIBRARY BOARD
CORPORATE COMMUNICATIONS DIVISION